{"id":153,"date":"2020-02-17T16:28:30","date_gmt":"2020-02-17T15:28:30","guid":{"rendered":"https:\/\/help.metashare.com\/metashare-help-faq-how-do-i-inactivate-metashare\/"},"modified":"2024-05-30T16:42:32","modified_gmt":"2024-05-30T14:42:32","slug":"how-do-i-inactivate-metashare","status":"publish","type":"page","link":"https:\/\/help.metashare.com\/en\/metashare\/faq\/general\/how-do-i-inactivate-metashare\/","title":{"rendered":"How do I inactivate MetaShare?"},"content":{"rendered":"\n<p>If you want to terminate your MetaShare subscription you need to do the following two things:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Send a termination e-mail to sales@metashare.com<\/li>\n\n\n\n<li>Inactivate MetaShare following the instructions below<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Inactivate MetaShare<\/h2>\n\n\n\n<p>You can inactivate\/uninstall MetaShare at any time and there&#8217;s no risk when doing so,&nbsp;as&nbsp;all your SharePoint sites and their documents, including their metadata and access rights, will remain intact in SharePoint. Once MetaShare is inactivated, your users will however not be able to use MetaShare&#8217;s user interface, instead they need to access their documents through&nbsp;SharePoint&#8217;s standard user interface.<\/p>\n\n\n\n<p>You inactivate MetaShare by following these instructions:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to\u00a0<a href=\"https:\/\/portal.azure.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Portal<\/a>.<\/li>\n\n\n\n<li>Open Azure&#8217;s left navigation menu and click on &#8220;<a href=\"https:\/\/portal.azure.com\/#view\/Microsoft_AAD_IAM\/ActiveDirectoryMenuBlade\/~\/Overview\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Entra ID<\/a>&#8220;:<\/li>\n\n\n\n<li>In the new menu, on the left navigation, select &#8220;<a href=\"https:\/\/portal.azure.com\/#view\/Microsoft_AAD_IAM\/StartboardApplicationsMenuBlade\/~\/AppAppsPreview\/menuId~\/null\" target=\"_blank\" rel=\"noreferrer noopener\">Enterprise applications<\/a>&#8220;:<br><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"429\" class=\"wp-image-9049\" style=\"width: px\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/Enterprise-applications.jpg\" alt=\"Enterprise applications\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/Enterprise-applications.jpg 250w, https:\/\/help.metashare.com\/wp-content\/uploads\/Enterprise-applications-175x300.jpg 175w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/li>\n\n\n\n<li>In the list of the available applications, click on &#8220;MetaShare&#8221;:<br><img loading=\"lazy\" decoding=\"async\" width=\"1157\" height=\"496\" class=\"wp-image-9051\" style=\"width: px\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/The-enterprise-applications.jpg\" alt=\"The enterprise applications\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/The-enterprise-applications.jpg 1157w, https:\/\/help.metashare.com\/wp-content\/uploads\/The-enterprise-applications-300x129.jpg 300w, https:\/\/help.metashare.com\/wp-content\/uploads\/The-enterprise-applications-1024x439.jpg 1024w, https:\/\/help.metashare.com\/wp-content\/uploads\/The-enterprise-applications-768x329.jpg 768w\" sizes=\"auto, (max-width: 1157px) 100vw, 1157px\" \/><\/li>\n\n\n\n<li>On the new screen, click on &#8220;Properties&#8221; and then click on the &#8220;Delete&#8221; icon:<br><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"515\" class=\"wp-image-9055\" style=\"width: px\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/Select-MetaShares-properties.jpg\" alt=\"Select MetaShare's properties\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/Select-MetaShares-properties.jpg 997w, https:\/\/help.metashare.com\/wp-content\/uploads\/Select-MetaShares-properties-300x155.jpg 300w, https:\/\/help.metashare.com\/wp-content\/uploads\/Select-MetaShares-properties-768x397.jpg 768w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/li>\n\n\n\n<li>You will be prompted to confirm that you want to delete MetaShare. Click on the &#8220;Yes&#8221; button&#8221;:<br><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"88\" class=\"alignnone\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-699.png\" alt=\"Confirm that you want to delete the MetaShare app\"><\/li>\n\n\n\n<li>MetaShare will now no longer be listed among your enterprise applications.<\/li>\n\n\n\n<li>If you also want your customer information to be deleted in MetaShare&#8217;s database (your SharePoint URL, your MetaShare administrator\u2019s e-mail address and your MetaShare configurations and settings), contact <a href=\"https:\/\/metashare.com\/en\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">MetaShare support<\/a> and all your information will be removed from MetaShare&#8217;s database. Please note that if you later would like to activate MetaShare again, you will need to configure MetaShare from scratch again.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If you want to terminate your MetaShare subscription you need to do the following two things: Inactivate MetaShare You can inactivate\/uninstall MetaShare at any time and there&#8217;s no risk when doing so,&nbsp;as&nbsp;all your SharePoint sites &#8230; <a title=\"How do I inactivate MetaShare?\" class=\"read-more\" href=\"https:\/\/help.metashare.com\/en\/metashare\/faq\/general\/how-do-i-inactivate-metashare\/\" aria-label=\"Read more about How do I inactivate MetaShare?\">Read more<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":10719,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":{"0":"post-153","1":"page","2":"type-page","3":"status-publish","5":"no-featured-image-padding"},"_links":{"self":[{"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":13,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages\/153\/revisions"}],"predecessor-version":[{"id":11238,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages\/153\/revisions\/11238"}],"up":[{"embeddable":true,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages\/10719"}],"wp:attachment":[{"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/media?parent=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}