{"id":2226,"date":"2020-03-24T15:21:57","date_gmt":"2020-03-24T14:21:57","guid":{"rendered":"https:\/\/help.metashare.com\/app\/help\/known-issues\/the-file-is-checked-out-or-locked-for-editing-by-another-user-copy\/"},"modified":"2024-01-12T13:53:28","modified_gmt":"2024-01-12T12:53:28","slug":"chrome-does-not-save-preferences-when-opening-documents","status":"publish","type":"page","link":"https:\/\/help.metashare.com\/en\/metashare\/known-issues\/other\/chrome-does-not-save-preferences-when-opening-documents\/","title":{"rendered":"Chrome does not save preferences when opening documents"},"content":{"rendered":"\n<p><strong>Applicable browsers<\/strong>: Google Chrome<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Description<\/h2>\n\n\n\n<p>Every time you open a document, in your Desktop app, you will be asked if you want to open your application:<br><img loading=\"lazy\" decoding=\"async\" width=\"438\" height=\"146\" class=\"alignnone wp-image-4048\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1086.png\" alt=\"Open document prompt, without a preference setting\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1086.png 871w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1086-300x100.png 300w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1086-768x256.png 768w\" sizes=\"auto, (max-width: 438px) 100vw, 438px\" \/><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Solution\/workaround<\/h2>\n\n\n\n<p>There is no graphical user interface to set your preference. You can however get Chrome to ask for your preference and instead of the above prompt you will get this prompt, where you tick the checkbox, if you do not want to be prompted again:<br><img loading=\"lazy\" decoding=\"async\" width=\"438\" height=\"175\" data-wp-editing=\"1\" class=\"alignnone wp-image-4044 size-full\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1087.png\" alt=\"Open document prompt, with a preference setting\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1087.png 438w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1087-300x120.png 300w\" sizes=\"auto, (max-width: 438px) 100vw, 438px\" \/><br><br>Follow these steps to make this setting:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Open your computer&#8217;s &#8220;Registry Editor&#8221; (click on the computer&#8217;s start button and type &#8220;regedit&#8221;) and start the application.<\/li><li>Locate and then click the following registry sub-key:\n<pre>HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Google\\Chrome<\/pre>\nNote that if the key is not created just create it with the above syntax.<\/li><li>Right-click the &#8220;Chrome&#8221; key and select &#8220;New&#8221;, and then &#8220;DWORD (32-bit)&#8221;:<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4046 size-full\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1090.png\" alt=\"Right-click the \u201cChrome\u201d key and select \u201cNew\u201d, and then \u201cDWORD (32-bit)\" width=\"832\" height=\"356\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1090.png 832w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1090-300x128.png 300w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1090-768x329.png 768w\" sizes=\"auto, (max-width: 832px) 100vw, 832px\" \/><\/li><li>Type &#8220;ExternalProtocolDialogShowAlwaysOpenCheckbox&#8221;, and press the &#8220;Enter&#8221; key on your keyboard:<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4035 size-full\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1091.png\" alt=\"Type \u201cExternalProtocolDialogShowAlwaysOpenCheckbox\u201d, and press the \u201cEnter\u201d key on your keyboard\" width=\"833\" height=\"355\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1091.png 833w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1091-300x128.png 300w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1091-768x327.png 768w\" sizes=\"auto, (max-width: 833px) 100vw, 833px\" \/><\/li><li>Right-click the &#8220;ExternalProtocolDialogShowAlwaysOpenCheckbox&#8221; value and select &#8220;Modify&#8230;&#8221;:<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4037 size-full\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1092.png\" alt=\"Right-click the \u201cExternalProtocolDialogShowAlwaysOpenCheckbox\u201d value and select \u201cModify\u2026\u201d\" width=\"833\" height=\"355\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1092.png 833w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1092-300x128.png 300w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1092-768x327.png 768w\" sizes=\"auto, (max-width: 833px) 100vw, 833px\" \/><\/li><li>In the &#8220;Value data&#8221; field, type &#8220;1&#8221; and then click on the &#8220;OK&#8221; button:<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4039 size-full\" src=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1093.png\" alt=\"In the \u201cValue data\u201d field, type \u201c1\u201d and then click on the \u201cOK\u201d button\" width=\"328\" height=\"198\" srcset=\"https:\/\/help.metashare.com\/wp-content\/uploads\/image-1093.png 328w, https:\/\/help.metashare.com\/wp-content\/uploads\/image-1093-300x181.png 300w\" sizes=\"auto, (max-width: 328px) 100vw, 328px\" \/><\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Applicable browsers: Google Chrome Description Every time you open a document, in your Desktop app, you will be asked if you want to open your application: Solution\/workaround There is no graphical user interface to set &#8230; <a title=\"Chrome does not save preferences when opening documents\" class=\"read-more\" href=\"https:\/\/help.metashare.com\/en\/metashare\/known-issues\/other\/chrome-does-not-save-preferences-when-opening-documents\/\" aria-label=\"Read more about Chrome does not save preferences when opening documents\">Read more<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":10756,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":{"0":"post-2226","1":"page","2":"type-page","3":"status-publish","5":"no-featured-image-padding"},"_links":{"self":[{"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages\/2226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/comments?post=2226"}],"version-history":[{"count":13,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages\/2226\/revisions"}],"predecessor-version":[{"id":10764,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages\/2226\/revisions\/10764"}],"up":[{"embeddable":true,"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/pages\/10756"}],"wp:attachment":[{"href":"https:\/\/help.metashare.com\/en\/wp-json\/wp\/v2\/media?parent=2226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}